Réclamations

Effective Date: June 8, 2026

Please read this Disclaimer carefully before using the tourguidetanger.com website operated by Tour Guide Tangier.

1. General Information Only

The information provided on this website is for general informational and promotional purposes only. All tour descriptions, itineraries, prices, and availability are subject to change without notice. While we make every effort to keep our content accurate and up to date, we make no warranties or representations of any kind — express or implied — about the completeness, accuracy, reliability, or suitability of any information on this site.

2. No Guarantee of Results

Any testimonials, reviews, or descriptions of past tours on this website reflect individual experiences and are not a guarantee of what any future client will experience. Results may vary depending on group size, weather conditions, season, and other factors outside our control.

3. Limitation of Liability

To the fullest extent permitted by Moroccan law, Tour Guide Tangier, its guides, staff, and operators shall not be liable for any loss, injury, or damage — whether direct, indirect, incidental, or consequential — arising from:

  • Participation in any tour or excursion booked through this website
  • Delays, cancellations, or changes due to weather, ferry schedules, strikes, or events outside our control
  • Loss or theft of personal belongings during a tour
  • Acts of third parties, including transport providers, restaurants, or activity operators
  • Reliance on any information published on this website

Clients participate in all tours and activities at their own risk. We strongly recommend all travellers obtain comprehensive travel insurance prior to departure.

4. Health & Physical Fitness

It is the responsibility of each client to assess their own physical fitness and medical suitability before booking a tour. Some itineraries involve walking on uneven surfaces, stairs, or extended periods of physical activity. If you have any health concerns, please consult a medical professional before booking and inform us in advance so we can accommodate your needs where possible.

5. Third-Party Links

This website may contain links to external websites — including ferry operators, accommodation providers, and booking platforms — that are not operated or controlled by Tour Guide Tangier. We accept no responsibility for the content, privacy practices, or accuracy of any third-party websites. The inclusion of any link does not imply endorsement.

6. Cruise Ship Schedules

Shore excursion timings are planned based on officially published cruise ship port schedules. Tour Guide Tangier is not responsible for changes to ship departure or arrival times made by cruise lines. It is the client’s responsibility to verify their ship’s schedule and communicate any changes to us promptly.

7. Prices and Currency

All prices listed on this website are indicative and quoted in US Dollars (USD) unless otherwise stated. Final prices are confirmed at the time of booking. Exchange rates and local taxes may apply. Tour Guide Tangier reserves the right to adjust pricing without prior notice.

8. Photography and Media

By participating in a tour, clients consent to being photographed or filmed for use in our marketing materials, including on this website and social media. If you do not wish to be photographed, please inform your guide at the start of the tour. Any photography or video taken by our team during tours remains the property of Tour Guide Tangier.

9. Changes to This Disclaimer

We reserve the right to update or amend this Disclaimer at any time. Changes will take effect immediately upon publication on this page. We encourage you to review this page periodically.

10. Contact

If you have any questions about this Disclaimer, please contact us:

  • Email: Contact@tourguidetanger.com
  • WhatsApp: +212 6 40 00 73 24
  • Address: Old Medina, El Kesbah, Tangier, Morocco