Questions and answers
Booking, payment, cancellation, cruise shore excursions, day trips from Spain, multi-day tours and the day itself: every answer about touring with Tour Guide Tangier, in one place.
Often asked: deposit cancellation payment cruise ship ferry children
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Send us your dates, your group size and what you would like to see, on WhatsApp at +212 6 40 00 73 24, by email or through the form on our contact page. Within 12 hours you receive a plan and a price per person. The tour is booked when you confirm in writing, by WhatsApp or email.
Within 12 hours, by WhatsApp or email. A person from our team in Tangier reads and answers every message.
Prices are per person. They start at $25 for the Tangier walking tour and $65 for the Tangier full day tour. Day trips start at $100 to Asilah, $120 to Tetouan, $120 to Larache and $150 to Chefchaouen. The price per person falls as your group grows, because the guide and the car are shared.
Per person, in US dollars, for a group of 4 guests, starting from the price shown on each tour. A smaller group pays more per person and a larger group less. Children pay half the adult price. Your written quote gives the exact price for your group, and that is the price you pay: we add no fees after you confirm.
A licensed guide for your group and, on the tours by car, pick-up and drop-off in Tangier in an air-conditioned vehicle. The walking tour, the Anthony Bourdain tour and the shopping tour have no car: your guide meets you at Bab Kasbah, at your riad, the Grand Socco or another place in the old town, or at the port if you arrive by ferry or cruise ship. Each tour page lists the rest, such as entry fees, tastings or a meal. Extra meals, drinks, shopping and tips are not included.
Yes. Every tour is private, so the route, the pace, the start time and the length follow you. Tell us what you would like when you write, and your guide can still adapt the day as it goes.
Private tours take any number of people, as long as you travel as a group. Travelling alone? You join a tour already planned on your date; if none runs that day, we suggest a date when one does. The cooking class is never shared: a solo guest has it privately, at the price of two guests. Groups of 11 or more pay a deposit of 40% of the agreed price to hold the date.
Often, yes. Message us on WhatsApp with the date and your group, and we check which guide is free.
For most groups, no: you pay on the day. We ask for a deposit in three cases only. Groups of 11 or more on a private tour or a shore excursion pay a deposit of 40% of the agreed price to hold the date. Multi-day tours take a deposit of 40% of the price. Experiences we must book in advance for you, such as a boat, a hammam or entry tickets, take a deposit that covers what we book. Your quote always shows the amount.
On the day of your tour, in cash (Moroccan dirham, euro, US dollar or pound sterling), by PayPal or by bank transfer.
No, we do not take card payments. You can pay in cash, by PayPal or by bank transfer.
No. Tips are not included in the price, and whether you leave one is up to you.
Cancellation is free up to 48 hours before your tour. If you paid no deposit, you have nothing to pay whenever you cancel, but please tell us at least 48 hours before so your guide can plan. If you paid a deposit, it is refunded in full up to 48 hours before the tour; after that, or if you do not come, it is not refunded. Refunds go back by the method you used to pay.
Yes, for free, as long as we can offer the new date.
Tours run in light rain, and your guide reorders the day around covered places. If a storm, a port closure, a strike or an official restriction stops the tour, you choose between a new date and a full refund of anything you paid.
We never cancel a tour ourselves. If your guide cannot make it, another licensed guide from our team takes your tour.
Yes. Your guide is for your group alone, whatever its size, and so is the car on the tours that use one (the walking tour, the Anthony Bourdain tour and the shopping tour are on foot). The one exception is a solo traveller, who joins a tour already planned on their date or on a date we agree together. The cooking class is never shared: a solo guest has it privately, at the price of two guests.
The Tangier full day tour: the Kasbah, the Medina, Cap Spartel and the Caves of Hercules in one day. With only a few hours, take the walking tour. To see the blue city, take the Chefchaouen day trip.
Private day trips to Chefchaouen, Tetouan, Asilah and Larache, each with a licensed guide and a private car, from $100 per person.
About 110 km, roughly two hours by car each way through the Rif mountains. The private day trip costs from $150 per person.
A four-hour walk through the Tangier of Parts Unknown: the cafés, the market stalls and the Kasbah, with a fish lunch included, from $65 per person.
Tangier and Asilah, yes: that is a tour in its own right. Chefchaouen and Tetouan in one day is possible but rushed, so we usually suggest two separate days.
At the port where your ship docks: your guide waits for you inside the cruise terminal, with your name. We meet ships at every Tangier terminal, Tangier Ville and Tanger Med included.
Yes. We plan every shore excursion to bring you back to the cruise terminal at least 60 minutes before your ship's all-aboard time.
We follow your ship's real arrival time and adapt the tour, at no extra cost.
You pay nothing, and any deposit is refunded in full.
On the day, after you meet your guide: in cash (US dollar, euro, pound sterling or dirham), by PayPal or by bank transfer. Most bookings need no deposit; groups of 11 or more pay a deposit of 40% of the agreed price to hold the date.
It depends on your hours ashore. Enter your ship and your date in the ship finder on our shore excursions page: it lists the excursions that fit your call.
Yes. Take the ferry from Tarifa to Tangier Ville, about an hour, and your private guide meets you at the port exit. You spend the day in Tangier, or go on to Chefchaouen with an early ferry, and sail back to Spain the same evening.
For a day trip, the ferry from Tarifa: it lands at Tangier Ville, at the edge of the medina. Ferries from Algeciras sail to Tanger Med, about 45 minutes from the city by road. We meet both (pick-up at Tanger Med has an extra fee), and we plan the tour around your crossing times.
No. You book the ferry yourselves, and we meet you at the port in Tangier and bring you back in time for your boat home. Tell us your ferry times when you book.
You need your passport. Many nationalities, including EU, UK, US, Canadian and Australian citizens, need no visa for a short visit; check the rules for yours before you travel.
Yes. Since 20 September 2026 Morocco keeps GMT all year, while Spain changes to summer time. Morocco is one hour behind Spain in winter and two hours behind from late March to late October. Ferry times are shown in local time on each side.
Multi-day tours are priced on request, because the price depends on your dates, your group size and the hotel level you choose. Send us your plans and you receive a quote within 12 hours.
Once we have agreed every detail, we send you an invoice. A deposit of 40%, by bank transfer or PayPal, confirms the trip and lets us reserve your hotels. The balance is paid on the first day of the tour, in cash, by PayPal or by bank transfer. The deposit is refunded in full if you cancel up to 48 hours before departure.
Private routes from Tangier of two to nine days: a night in Chefchaouen, the north, Fes, Rabat and Casablanca, the Rif mountains, the Sahara, the imperial cities and Marrakech. Each one can be changed to suit you.
In hotels, riads and, on the desert routes, a desert camp, at the level you choose. We reserve them once we receive your deposit, and if one becomes unavailable we offer you a similar place.
A private walk of three to four hours through the medina, with six to eight tasting stops and a full meal, from $45 per person.
Yes. You shop in the market, then cook a full Moroccan meal with a Berber chef in her family home, from $95 per person.
Yes. Tell us about your diet when you book and we plan the food around it. Street food is made in shared kitchens, so for a severe allergy we tell you honestly which stops to skip.
Yes. On the photography excursion a private guide and a working photographer take you through Tangier in the best light, then edit a gallery and a short film of your day, from $120 per person.
Yes: private Jewish heritage tours from Tangier, and multi-day journeys that follow Morocco's Jewish history through the synagogues and mellahs of its cities.
English, French, Spanish and Arabic. Tell us your language when you write and we assign a guide who works in it.
Whenever suits you. For most tours we suggest 9 or 10 in the morning.
Tours by car start where you are: your hotel or riad, the cruise terminal, the ferry port, the airport or the train station in Tangier. In the medina lanes that cars cannot reach, your guide meets you at the nearest square or gate. Cruise passengers find their guide waiting inside the terminal with their name, and ferry passengers at the port exit. Pick-up at Tanger Med is possible for an extra fee. The walking tour, the Anthony Bourdain tour and the shopping tour are on foot, so no car. Your guide meets you at Bab Kasbah, the main gate of the Kasbah (we send you the location), or at your riad, the Grand Socco or another place in the old town that suits you. Arriving by ferry or cruise ship? We meet you at the port. Staying further out? We can send a car for a small extra cost. The walking tour starts at the top, at Bab Kasbah, and goes down into the old medina.
Yes. Children of all ages are welcome, there is no minimum age, and we provide child seats. Children pay half the adult price. Tell us their ages so the day can be planned around them.
Limited mobility or a wheelchair? Tell us when you book. The medina has cobbles, slopes and steps, so some tours suit better than others: we tell you honestly which ones work and plan the route around you.
Comfortable walking shoes, sun protection and some cash for lunch and souvenirs, plus your passport if you are crossing from Spain. Near religious sites, clothes that cover shoulders and knees are respectful.
Tangier welcomes visitors all year. With a licensed guide you find your way through the medina easily, keep clear of unofficial guides and pay fair prices.
No, you never have to buy anything. If you would like to shop, your guide helps you compare and agree a fair price. For shopping as the main event, there is a Tangier shopping tour.
Happily. And we only share photos of you on our website or social media with your permission.
Yes. Tour Guide Tangier is a team of 10 licensed tour guides based in Tangier, co-founded by Fadi Bennani (guide licence 3797).
A tour company based in Tangier, registered in Morocco as Tour Guide Tanger, with a team of 10 licensed guides. We run private tours, shore excursions and multi-day tours in English, French, Spanish and Arabic.
On Google, where our guests have left 86 Google reviews, rated 4.9. The newest ones also appear on our pages.
Our day tours and shore excursions start in Tangier and cover northern Morocco: Tangier, Cap Spartel, Asilah, Tetouan, Chefchaouen and Larache. We do not run shore excursions in Casablanca or day tours from other cities. Our multi-day tours leave from Tangier and can pass through Rabat, Casablanca, Fes, the Sahara and Marrakech.
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